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Telephone network issues

We are aware of an issue affecting incoming and outgoing calls. We are working with our supplier to resolve this.

For other ways to contact us, visit the Opening times and contact information page.

We apologise for any inconvenience caused.


Our response to the coronavirus outbreak is continuing – and our focus is on keeping critical services running, particularly those supporting vulnerable people.

We are currently working through the detail of the latest government announcements which affect Leicester city and parts of the county. 

Find out more about the support and guidance available, and any changes to our services.

Increased restrictions for Leicester and parts of Leicestershire  

Whetstone is one of 14 recycling and household waste sites in Leicestershire. Site users must keep children and pets in cars at all times and be alert and aware of other vehicles and pedestrians on the site.

Site reopened

Please book an appointment if you need to visit this site.

  • Vehicles are allowed access to the site up to 5 minutes before closing time (at peaks times this may be increased)
  • All vehicles must be off-site by closing time
  • Pedestrian access is not permitted at this site
  • All waste legally deposited at this site becomes the property of the County Council

Accepted waste

Waste types will be restricted until further notice.

The type of waste we can currently accept are:

  • Garden waste
  • Wood and chipboard (including wooden furniture)
  • Cardboard for recycling
  • Scrap metal for recycling
  • Small domestic electrical appliances e.g. microwaves, vacuum cleaners, hair dryers, phones etc.
  • Non-recyclable household waste e.g. black bags or items that don’t fit in your wheelie bin (including mattresses and sofas)
  • Hardcore and soil (including flat glass and ceramics) (charges apply*)
  • Plasterboard (charges apply*)
  • Asbestos - cement bonded asbestos only - accepted at Whestone on Wednesday mornings (and Kibworth on Tuesday and Wednesday mornings) (charges apply*)
    You can dispose of 30 sheets or bags (or a combination of both); 10 lengths of guttering; 1 water tank

*Charges: card payments only, taken contactless on site

Waste we cannot accept

  • Trade waste - see how to dispose of business or commercial waste
  • Large domestic electrical appliances e.g. fridges / freezers, washing machines, cookers etc
  • Household batteries
  • Car batteries 
  • Fluorescent tubes and energy saving bulbs
  • TVs and monitors
  • Liquid waste e.g. paint, cooking oil, engine oil, etc.
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