Waste site terms and conditions and site rules

It is important that you read this information and familiarise yourself with our conditions of use and site rules.

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Recycling and household waste site conditions of access and use

 

ADMISSION TO THE SITE IS CONDITIONAL UPON ACCEPTING THESE CONDITIONS

  1. Do not enter this site if you are displaying symptoms of an airborne infection. 
  2. It is a condition that this site is provided for householders to deposit their own household waste only. Trade waste is not accepted at this site at any time; depositing or attempting to deposit trade waste is an offence.
  3. For the safe use of the site, all users must always comply with the site rules, site safety notices and all instructions or directions of site staff. If in any doubt users should stop the activity and seek direction from a member of the site staff. Failure to comply with this condition, or any other condition or requirement may result in users being required to leave the site and refused further access. 
  4. Children (under 16’s) and pets MUST remain in vehicles at all times, unless an emergency situation arises.
  5. The County Council is not liable for any liabilities howsoever arising, resulting from:
  • access: and/or,
  • use of this site by a site user; and/or,
  • the operation of this site.

The County Council only excludes or limits its liability to the extent permitted by law. The County Council will not exclude or limit its liability for death or personal injury, or damage to property belonging to site users, caused by the negligence of the County Council, its employees and agents.

  1. Whilst on site, all drivers must comply with speed limits in place, traffic flow signage, site staff instructions and comply with the Road Traffic Regulation Act. Mobile phones or other handheld devices MUST not be used unless the vehicle is safely parked with the ignition switched off.
  2. This site is ONLY for the depositing of household waste and certain nonhousehold wastes subject to the payment of applicable charges. For waste types currently accepted at the sites please visit leicestershire.gov.uk/waste. Where charges are applicable, the County Council reserves the right to alter the charge rates at any time without any prior notice.
  3. All waste shall be deposited in the areas or containers designated for that waste or as directed by site staff. No assistance will be given by site staff, unless it is requested and needed. If you cannot safely lift your items of waste from your vehicle, please bring another adult with you to help unload. 
  4. Persons entering the site agree to give site staff unrestricted access to view and/or inspect the waste intended to be deposited for the purpose of ascertaining whether the waste is acceptable and assess any charge to apply. The decision of the site staff shall be final. If a site user disagrees with the site staff’s assessment of whether waste is acceptable, the volume of waste and/or charges applicable, then the County  Council reserves the right to require the site user to leave the site without depositing the waste.
  5. All items deposited become the property of the County Council. Unauthorised removal of any item is strictly prohibited.
  6. Vehicles constructed, intended or adapted for the carriage of goods and any trailer exceeding 4ft 6in (1.37m) in length, are not permitted to enter the site for the purpose of depositing waste unless the owner of the vehicle or trailer is in possession of a valid permit issued by Leicestershire County Council. Applications for permits can be made by: Visiting the County Council’s website leicestershire.gov.uk OR calling its Customer Service Centre 0116 305 0001
  7. Certain waste streams, such as asbestos, paint and chemicals also require a permit and are restricted to being accepted on certain sites only.
    Please refer to the website for the most up to date information leicestershire.gov.uk/waste
  8. All Permits must be available for inspection on request prior to admission to the site or depositing waste. Permits on an electronic device must only be presented when a vehicle is safely parked with the ignition switched off.
  9. Any complaints regarding this site or its operation should be made by:

Download:

Waste Site Rules

General

  1. Site users must always follow the instructions of the site staff. The decision of site staff is final.
  2. Pedestrian access is prohibited at all sites except Barwell and Mountsorrel.
  3. This site is ONLY for the depositing of household waste and certain non-household wastes subject to the payment of applicable charges. For waste types currently accepted at the sites please visit leicestershire.gov.uk/waste
  4. Trade waste is not accepted at this site at any time. Depositing or attempting to deposit such waste is an offence.
  5. No children or pets are allowed out of vehicles at any time. 
  6. All waste shall be deposited in the areas or containers designated for that waste or as directed by site staff. If in doubt, site users should seek the advice of site staff. Depositing waste other than in accordance with these rules, is an offence. 
  7. Do not enter this site if you are displaying symptoms of an airborne disease.
  8. Clinical or Infectious waste is not accepted at this site.
  9. Mobile phones must not be used by the driver of a vehicle, unless the vehicle is safely parked, with the ignition switched off. Mobile phone use is not permitted whilst walking around site. Please keep engine idling to an absolute minimum and switch off your vehicle if stationary.
  10. All items deposited become the property of the county council. Unauthorised removal of any item is strictly prohibited.

Assistance

  1. Physical assistance can only be provided by site staff, when it is requested and needed.
  2. Site users are advised to ensure that the removal of waste from a vehicle or trailer is within the capability of the vehicle’s own occupants before visiting the site. If you cannot safely lift your items of waste from your vehicle, please bring another adult with you to help unload. A maximum of 2 adults will be allowed out of the vehicle. Site staff are not permitted to remove waste from vehicles or trailers. 

Permit scheme

  1. Cars with trailers and vans (with or without a trailer) will need to apply for a permit prior to arriving on site. Please refer to the website for the most up to date information leicestershire.gov.uk/waste 
  2. All such vehicles constructed, intended, or adapted for the carriage of goods are classed as a van and are not permitted to enter the site for the purpose of depositing waste without a permit.
  3. Certain waste streams, such as asbestos, paint and chemicals also require a permit and are restricted to being accepted on certain sites only. Please refer to the website for the most up to date information leicestershire.gov.uk/waste

Safety

  1. Footwear must be worn at all times on site. You are advised that sturdy footwear and gloves should be worn whilst using the site and handling your waste.
  2. Climbing on walls or equipment is strictly prohibited.
  3. All accidents, near misses and incidents must be reported to site staff.

Behaviour

  1. No smoking or vaping allowed on site.
  2. Physical or verbal abuse of site staff will not be tolerated. Appropriate action will be taken against offenders. Body worn cameras are in operation at the sites.

Download: