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CORONAVIRUS UPDATE

Waste site terms and conditions and site rules

It is important that you read this information and familiarise yourself with our conditions of use and site rules.

Recycling and household waste site conditions of access and use

BY USING OUR WASTE SITES YOU ACCEPT THESE CONDITIONS

  1. Do not enter the Recycling and Household Waste Sites if you or a member of your household is displaying symptoms of COVID-19.
  2. You will not be allowed entry on site by foot to dispose of your waste items. 
  3. Social distancing measures are in place on site for the safety of users and LCC staff and must always be adhered to. If you do not comply with social distancing guidance, you will be asked to leave and the site may have to close temporarily
  4. For the safe use of the site all users must always comply with all instructions or directions of LCC staff.
  5. All site safety notices and site rules should be complied with and if in any doubt users should stop the activity and seek direction from a member of the site staff. Failure to comply with the above and any other condition or requirement may result in users being required to leave the site and refused further access.
  6. LCC is not liable for any liabilities howsoever arising resulting from access and/or use of this site by a site user and/or the operation of this site provided that LCC only excludes or limits its liability to the extent permitted by law and in particular does not exclude or limit its liability for death or personal injury or damage to property belonging to site users caused by the negligence of LCC, its employees and agents.
  7. The sites are ONLY for the depositing of household waste and certain non-household wastes subject to the payment of applicable charges. Waste types currently accepted at the sites can be found on www.leicestershire.gov.uk/waste.
  8. Where charges are applicable, LCC reserve the right to alter the charge rates at any time without any prior notice.
  9. If you have waste that you suspect or is contaminated with COVID-19 material, please ensure that it is double bagged and has been kept for at least 72 hours before depositing it on site.
  10. All waste shall be deposited in the areas or containers designated for that waste or as directed by site staff. No assistance will be given by site staff. If you cannot safely lift your items of waste from your vehicle, please bring another adult with you to help unload. A maximum of 2 adults will be allowed out of the vehicle. No children or pets allowed out of the vehicles at any time. Please do not leave your vehicle until it is necessary to get out.
  11. Persons entering the site agree to give site staff unrestricted access to view and/or inspect the waste intended to be deposited for the purpose of ascertaining whether the waste is acceptable and assess any charge to apply. The decision of the site staff shall be final. If a site user disagrees with the site staff’s assessment of whether waste is acceptable, the volume of waste and/or charges applicable, then LCC reserves the right to require the site user to leave the site without depositing waste.
  12. Vehicles constructed, intended or adapted for the carriage of goods and any trailer exceeding 4ft 6in (1.37m) in length, are not permitted to enter the site for the purpose of depositing waste unless the owner of the vehicle or trailer is in possession of a valid waste permit issued by Leicestershire County Council. You can apply for a waste permit online OR by calling LCC Customer Service Centre 0116 305 0001.
  13. Certain waste streams, such as asbestos, liquid paint and chemicals also require a permit and are restricted to being accepted at certain sites only. Please refer to the website for the most up to date information www.leicestershire.gov.uk/waste.
  14. All Permits must be available for inspection on request prior to admission to the site or depositing waste.
  15. Any complaints regarding this site or its operation should be made by: visiting the LCC website www.leicestershire.gov.uk OR calling LCC Customer Service Centre 0116 305 0001.

Download:

Recycling and Household waste sites conditions of access and use    Opens new window

Waste Site Rules

General

  1. Site users must always follow the instructions of the site staff. The decision of site staff is final.
  2. Pedestrian access is prohibited. You will not be allowed entry on site by foot to dispose of your waste items.
  3. This site is ONLY for the depositing of household waste and certain non-household wastes subject to the payment of applicable charges. For waste types currently accepted at the sites please visit www.leicestershire.gov.uk/waste
  4. Trade waste is not accepted at this site at any time. Depositing or attempting to deposit such waste is an offence.
  5. No children or pets allowed out of vehicles at any time. Please do not leave your vehicle until it is necessary to get out. 
  6. All waste shall be deposited in the areas or containers designated for that waste or as directed by site staff. If in doubt, site users should seek the advice of site staff. Depositing waste otherwise than in accordance with these rules, is an offence.

Covid

  1. Do not enter this site if you or a member of your household is displaying symptoms of or has tested positive for COVID-19.
  2. Social distancing measures are in place on site for the safety of you and our staff. 
  3. If you have waste that you suspect or is contaminated with COVID-19 material, please ensure that it is double bagged and has been kept for at least 72 hours before depositing it on site. 

Assistance

  1. No physical assistance can be provided by site staff.
  2. Site users are advised to ensure that the removal of waste from a vehicle or trailer is within the capability of the vehicle’s own occupants before visiting the site. If you cannot safely lift your items of waste from your vehicle, please bring another adult with you to help unload. A maximum of 2 adults will be allowed out of the vehicle. Site staff are not permitted to remove waste from vehicles or trailers. 

Permit Scheme

  1. The permit scheme has been reintroduced. Cars with trailers and vans (with or without a trailer) will need to apply for a permit prior to arriving on site. Please refer to the website for the most up to date information www.leicestershire.gov.uk/waste
  2. All such vehicles constructed, intended, or adapted for the carriage of goods are classed as a van and are not permitted to enter the site for the purpose of depositing waste without a permit.
  3. Certain waste streams, such as asbestos, paint and chemicals also require a permit and are restricted to being accepted on certain sites only. Please refer to the website for the most up to date information www.leicestershire.gov.uk/waste

Safety

  1. You are advised that suitable footwear and gloves should be worn whilst using the site and unloading your waste.

Behaviour

  1. No smoking or vaping allowed on site.
  2. Physical or verbal abuse of site staff will not be tolerated. Appropriate action will be taken against offenders. Body worn cameras are in operation at the sites.

Download:

Recycling and Household Waste Site Rules    Opens new window

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