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Telephone network issues

We are aware of an issue affecting incoming and outgoing calls. We are working with our supplier to resolve this.

For other ways to contact us, visit the Opening times and contact information page.

We apologise for any inconvenience caused.


Our response to the coronavirus outbreak is continuing – and our focus is on keeping critical services running, particularly those supporting vulnerable people.

We are currently working through the detail of the latest government announcements which affect Leicester city and parts of the county. 

Find out more about the support and guidance available, and any changes to our services.

Increased restrictions for Leicester and parts of Leicestershire  


Time4Leicestershire is a new local skills exchange initiative across Leicestershire, where people help others in their community and are rewarded in return through swapping skills, not money.

The Time4Leicestershire timebank scheme is hosted by Leicestershire County Council and is one of many ways to help people across the county to feel more connected to their local community.

We know that being connected within your community can have a significant positive impact on your health and emotional wellbeing and Time4Leicestershire, can help you to meet new people, positively contribute to your local community and for you, in turn, to receive help with practical things such as gardening, helping somebody update their CV, painting a fence, baking a cake, knitting a hat and all kinds of things.

Find out more and sign up on to see what skills you can offer and what you could do with some help to do!

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