FAQs: Recycling and Household Waste Sites

Frequently asked questions about waste sites and waste permits.

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Waste site updates

Always check the web page for your intended waste site before you visit. Please arrive at least 10 minutes before closing.

  • Gas bottles/cylinders can no longer be accepted at the Loughborough and Shepshed sites.
  • Gas bottles/cylinders temporarily can't be accepted at the Whetstone and Coalville sites, until further notice.
  • Paint is temporarily not being accepted at the Whetstone site. We expect this to be resolved by Tuesday 23 April.

Bank holidays and weekends: Before setting off, check our website for opening hours, check our Twitter or Facebook for the latest updates. Please note:

  • Weekends, especially during bank holidays, are usually busy. Sometimes we're unable to accept certain materials and, in extreme cases, may have to close sites until there is sufficient capacity to run them safely.
  • We plan for busy periods, but urge you to think about when to visit your waste site, to avoid delays.
  • When visiting one of our sites please remember to wear appropriate sturdy footwear and gloves.

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Waste sites

Do I need to book an appointment to visit a waste site?

No. Turn up within opening hours but we encourage all residents to arrive at least ten minutes prior to advertised closing time and the last admittance is at least five minutes prior to closing.

Weekends are usually quite busy. Sometimes we're unable to accept certain materials and, in extreme cases, may have to close sites until there is sufficient capacity to run them safely. We do plan for busy periods but urge you to think about when to visit your waste site, to avoid delays.

See Individual site pages for opening hours

Check if you need a waste permit

Do I need a permit?

A free permit will be required for residents who wish to dispose of liquid paint or asbestos; for vans and for any vehicle with a trailer over 4’6” (1.37m) carrying household waste.

A permit will also be required to dispose of household chemicals, but these must be taken to Tradebe (formerly Labwaste) in Hinckley, rather than our Recycling and Household Waste Sites. 

There is a single online application process, just select the type of permit you need.

Apply for a waste permit

Why has the booking system been removed?

Now that social distancing restrictions have been removed following government guidance, we are able to remove the booking system at the waste sites.

A free permit will still be required for residents who wish to dispose of liquid paint, asbestos and chemicals and also for vans and cars with trailers carrying household waste.

Will there be queues at the Recycling and Household Waste Sites?

There may be queues at busy times such as bank holidays and when HGVs are servicing the sites, particularly at Bottesford, Lutterworth and Somerby where temporary site closures are required to enable the HGVs to safely operate.

Weekends are usually quite busy at all sites. Sometimes we're unable to accept certain materials and, in extreme cases, may have to close sites until there is sufficient capacity to run them safely. We do plan for busy periods but urge you to think about when to visit your waste site, to avoid delays.

How will people be managed at the sites, so that the staff and public are safe?

Social distancing will be in operation at all sites.

Due to the highly contagious nature of the recent new variants of COVID-19, please also wear a face covering during your visit, if you can.

What can I expect when I visit the site?

When you visit the site, you will be asked to show your waste permit, if you need one (either electronically or printed out). In order to display a permit on a handheld device e.g. a mobile phone you must be safely parked on site before it can be checked.

We must be able to effectively communicate with you for health and safety purposes, to check we can accept the waste you have brought with you and to advise you where you need to go on site to access the containers to deposit your waste and recycling.

A 5mph speed limit applies and speed humps of up to 75mm are in place. No vehicles weighing more than 7.5 tonnes are permitted at any of the waste sites.
Children and pets must remain in vehicles at all times. 

Footwear must be worn at all times on site. You are advised that sturdy footwear and gloves should be worn whilst using the site and handling your waste.

Social distancing and other restrictions or controls may be imposed at times of heightened risk of infection transmission.

See full site rules.

What materials are you accepting?

We can accept most types of household waste at the waste sites although they may not be separated for recycling.

The types of waste we can currently accept at each site are detailed on individual waste site pages.

Sometimes we are unable to accept certain materials and, in extreme cases, may have to close sites until there is sufficient capacity to run them safely.

Can I take asbestos to the sites?

Yes, but only with an asbestos waste permit. Only household cement bonded asbestos is accepted and there are conditions and restrictions in place, and charges apply.

Read the full details on the Apply for a waste permit page.

Cement bonded asbestos is accepted at the Coalville, Kibworth, Mountsorrel and Whetstone sites only.

What else can I do to help?

We would ask everyone to think before they go to a waste site about whether they really need to. 

At the moment we are not able to recycle all the waste types we ordinarily would so, please use your kerbside bin collection services where possible or consider reusing and donating.

We’d like residents to think differently about how they deal with their waste, for example, if you have garden waste, think about investing in a compost bin or starting a compost heap at home. For more information and further tips on waste prevention please visit www.lesswaste.org.uk 

What can I do to reduce waste?

We’d like residents to think differently about how they deal with their waste, for example, if you have garden waste, think about investing in a compost bin or starting a compost heap at home.

You can find useful information on how to reduce waste, reuse materials, recycle and compost in Leicestershire by visiting www.lesswaste.org.uk.

Will I be charged to deposit waste?

There is a charge to dispose of some types of non-household waste such as concrete, plasterboard and asbestos. See waste disposal charges and terms.

Can I dispose of trade waste?

Trade waste can be taken to the Whetstone Waste Transfer Station and payment is by debit or credit card. A trade account can be set up (conditions apply).

Safety footwear and a hi-viz jacket/vest must be worn at all times.

Site rules must be adhered to at all times.

A waste carrier’s licence may be required, please check the GOV.UK website for further details.

Find more details and other options for disposing of business or commercial waste on our Where you can take business or commercial waste page.

Are bags of compost available?

Bags of compost are no longer available at any of our sites (until further notice)