Paying for your care and support

You should expect to pay towards the cost of your care. The amount you pay depends on your level of need and the value of your income, savings and assets.

The cost of care can be high. If you’re planning for your future care and support needs, it’s important to get independent financial advice on how you can best meet these costs.

Paying for your care and support

You should expect to pay towards the cost of your care and support services. The amount you pay depends on your the total cost of the care and support services, known as your personal budget, and the value of your income, savings and assets.

The cost of care and support can be high. If you are planning for your future care and support needs, it’s important to get independent financial advice on how you can best meet these costs. 

Care and support for which the Council do not charge are listed below:

Do you have savings or assets over £23250
If you have more than £23,250 in savings and assets, you’ll have to pay the full cost of the chargeable care and support you receive. This means you are a 'self-funder' and can arrange your care and support privately or you may wish to ask the council to arrange it for you. There is an administration fee to pay in addition to your assessed contribution. Information and support for self-funders.
Have you had a care and support assessment by a member of the adult social care team?

You can have a free care and support assessment to see if you have eligible care and support needs.

Whilst you await your care and support assessment, you can use the care contribution estimator to get an indicative figure of what you have to contribute towards your care and support, this is subject to change following a full financial assessment. You can save the information you input into the calculator and come back to it at a later date should you wish to submit it for a full financial assessment.

Care Contribution Estimator/Online Financial Assessment.

Have you been assessed as having eligible care and support needs following that assessment? See the eligibility criteria

There is more information on a range of support you can access if you are not eligible. This is headed "If you're not eligible for care and support from us" on this page.

If you do have eligible care and support needs, you are required to have a financial assessment to see how much you'll need to contribute towards your care:

If you have previously completed the care contribution estimator to receive an indicative figure of what you may contribute towards your care and support, you can recall this information, upload all supporting information and submit it to us to undertake a full financial assessment. This will enable us to provide you with an accurate figure of what you will contribute towards your care and support.

Alternatively, you can start from scratch by completing the online financial assessment, uploading all supporting evidence and submitting it to us.

IMPORTANT - Please note that you need to submit the information to us within 30 days. The system will remove information over 30 days old that has not been submitted and unfortunately, this cannot be recovered.

Once submitted we will finalise the financial assessment and tell you in writing what your contribution to your care and support is and what happens next to arrange payment - e.g. setting up a direct debit.

Your final assessed contribution may be different from the indicative figure returned when using the care contribution estimator.

If you, or a relative require care and support in your/their own home, please see this page for more information and to complete the online financial assessment.

If you or a relative are moving into a care home, please see this page for more information and to complete the online financial assessment.