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School Transport - Special educational needs and disabilities (SEND)

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Eligibility

Costs 

There is a £660 charge for transport assistance per academic year for non-statutory school aged children (under 5 and 16-19) attending a nursery, sixth form or college.

If you are on a low income and meet the criteria explained below the charge will be reduced by 50% to £330.

The annual charge is reduced proportionally if the start date for transport assistance is part-way through the academic year.

For Personal Transport Budgets (PTB) instead of an upfront charge your PTB payments will be reduced pro rata by the charge throughout the year. Please see Personal Transport Budgets for more details.

If you’re on a low income 

In the application form, on the Charges and reductions section, choose ‘yes’ for the question ‘Are you claiming reduction to the charge’. Then choose 1 of:

  • Free School Meals (or qualifying benefit) - if you’re child gets free school meals or you’re on any of the qualifying benefits
  • Maximum Working Tax Credit 

Maximum Working Tax Credit 

You can upload proof of your benefits or Working Tax Credit on the form or you can post it. We won’t process your application until we receive proof of your benefits or Working Tax Credits.

If you don’t have the proof now, you can choose ‘no’ for the question "Are you claiming a reduction to the charge" and you can send us proof that you’re on a low income later, and we will cancel your payments and refund any money we have taken (if you are due money back) or amend your PTB payments to the correct amount.

Apply for SEND school transport - 2022/23 academic year 

The online application form normally takes around 20 minutes to complete. We'll email you each time it moves to the next stage, so you'll always know where you stand:

1.Application received 2.Checking eligibility 3.Assessing transport requirements 4.Arranging transport assistance 5.Transport assistance offered

  • We will only be able to consider offering your child transport assistance on receipt of a completed application form*
  • We may contact you to find out more about your child to make sure they get the most suitable transport assistance.  
  • It will take up to 15 working days from the date that we receive the form to organise transport assistance (this can be up to 6 weeks in busy periods, eg. the start of a new academic year) 
  • The closing date for applications for students aged 16-19 years is 15 April 2022. For all other students/children the closing date for applications is 1 July 2022.  Any applications received after the respective closing date cannot be guaranteed to have transport assistance in place for the start of the 2022/23 academic year.

Please note*

Even if your child’s EHCP has yet to be finalised with a named school, you're advised to submit your application for transport assistance, before the published deadlines, for the school that you believe your child will be attending in the next academic year. Then, if that school placement is confirmed in the finalised EHCP, your application will be processed accordingly and transport assistance will be put in place for the start of the new academic year.

If you submit your application for transport assistance after the published deadlines and/or if you apply for a school that is later not named in your finalised EHCP, then your application may be delayed and we will not be able to guarantee transport assistance for the start of the new academic year.

Update for online applications

You’ll need to use a 'Self' account to make your online application.

This enables you to track its progress in your My Requests area, and allows us to better keep you up to date.

  • If you don't have a Self account yet, just Sign up using your email address
  • You will receive a verification email (check spam/junk folders) – just click the link in the email to verify your account, then add your name, address and contact details in the Profile form and click Submit

If you already have a Self account – please ensure your address and contact details are up to date BEFORE you begin your application.

What you will need

Please have a clear, readable photo, screenshot or electronic document of the following items, if applicable, ready to upload with your application:

  • For Personal Transport Budget low income applications – your tax credit award notice TC602(A)
  • For Personal Transport Budget applications – a redacted recent bank statement or a paying-in slip
    - These are the ONLY forms of proof accepted.
    - Screenshots from a banking app or website are acceptable and must show the bank name or logo
    - Statements must show the account holder's name and address, account number, sort code and date
  • A copy of your child’s Individual Care Plan (ICP) and/or Emergency Medical Protocol (EMP)

Apply online for school transport assistance Log in with your Self account details

Applying online is quicker and easier, but if you don’t have an email address, please contact our customer services team to request a paper application form. Call waiting times might be considerable as we regularly deal with high numbers of calls during this time.

Further information

SEND home to school and college transport policy

The SEND Home to school/college transport policy includes detailed information on all aspects of the service, please also refer to this when applying.

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