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Scheduled maintenance affecting online forms:
Online forms will be unavailable from 6pm this Friday 25 September until no later than 6pm Saturday 26 September.

CORONAVIRUS UPDATE

Book a waste site appointment

All of our sites have re-opened. You'll need to book an appointment if you'd like to visit a site to dispose of household waste.

Waste site booking form unavailable this weekend

The online form will be unavailable from 6pm this Friday 25 September until no later than 6pm Saturday 26 September due to scheduled systems maintenance work.

Please book in advance if you wish to make an appointment for Sunday 27 September.

The waste sites themselves will be open as normal as per their individual timetables - if you have an appointment to visit on Saturday, this will not be affected.

You must not book an appointment if you are showing symptoms of Coronavirus (COVID-19).

This service is for waste from Leicestershire residences only.

Use your normal kerbside recycling and waste collections when possible – to find out the times and dates of your collections visit your district council website.

Sites that have re-opened

We have re-opened all 14 of our recycling and household waste sites. 

You can book an appointment to visit any of our sites.

Opening times

  • Cars: opening days vary for each site and are detailed on the waste site pages. 4x4s are considered cars as long as all seats are present and forward facing. A 4x4 that has been adapted for the carriage of goods will be considered a van.
  • Vans and cars with trailers: can only book on mornings, on limited days, at all open sites (except Loughborough and Somerby). Saturday mornings are available at some sites. Vans include camper vans / motorhomes, minibuses, pick-up trucks and any vehicles constructed, intended or adapted for the carriage of goods.
  • Pedestrian access is not permitted at any site

Accepted waste

Waste types will be restricted until further notice.

The type of waste we can currently accept are detailed on the waste site pages.

Book an appointment

You must book an appointment if you need to visit a site. Please do not turn up without an appointment as you will be turned away.

Bookings can be made up to 2-3 weeks ahead. New dates are released on a weekly basis.

The online booking form requires you to log in with a Leicestershire County Council ‘Self’ account.

  • If you don't have a Self account, sign up for a Self account first. New sign-ups will receive a verification email (check spam / junk folders) - click the link in the email to verify your account. You'll then be directed to a profile form to add your name and address.
  • If you already have a Self account, please ensure it has your current address. To update the address, log in and click ‘Welcome to Self!’ then select ‘My profile’.

Book a waste site appointment  Log in to your Self account

If you don’t have an email address and would like to book an appointment, please contact our Customer Service Centre - details on Contact our waste team.

Call waiting times might be longer than usual as we deal with a higher number of calls during this time.

Booking online (as detailed above) is quicker and easier.  You will not receive a priority booking if you call, appointments are offered on a first come, first serve basis no matter whether you call or book online.

Your appointment

If you have, or suspect you may have any Coronavirus (COVID-19) symptoms, do not attend.

  • Please turn up on time for your appointment
  • Bring your confirmation email with you – you can show this on your device or as a print out through your vehicle window
  • If you cannot safely lift your items of waste from your vehicle, please bring another adult member of your household with you to help unload. A maximum of 2 adults will be allowed out of the vehicle
  • Please respect each other and site staff during this difficult period. The decision of site staff is final.
  • If you are unable to attend please cancel or rearrange your appointment as you can only book two appointments in a 2-week period and it may also prevent someone else from booking on their preferred day.
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