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Smart library members can access any Leicestershire Smart Library.
During Smart Library hours you’ll be able to:
borrow, return and renew library items and pay charges using the self-service kiosks
collect reserved items and borrow them using the self-service kiosks
use the public PCs and free library Wi-Fi, print and use the photocopier to scan and copy documents
browse the library catalogue, renew titles and place reservations online using the public PCs
It will not be possible to:
make general enquiries
make changes to your membership
use the toilets unless you have a radar key
access the meeting rooms unless you have pre-booked
access some library resources such as DVDs and local studies reference materials
CCTV cameras are in constant operation during Smart opening hours. This enables the premises to be remotely monitored to alert staff of any issues. The purpose of obtaining CCTV footage is to record activities within the library, to prevent and detect crime and to ensure the safety of users in the library. You can read more about the CCTV systems used by the council and the fair processing notice.
Before using a Smart Library, it is recommended, that you visit during staffed hours and speak to a member of staff about the emergency evacuation procedures specific to that site.
Barred library members and library members who have received a final warning are not able to access Smart Libraries.
You’ll receive a confirmation email on completion. If you don’t receive your confirmation email within 24 hours please email firstname.lastname@example.org.
Step 5: Smart Library User Agreement
You’ll need to visit a Smart Library during staffed hours so that a member of staff can complete your induction with you. Please take with you:
the confirmation email you received after completing the induction form (you don’t need to print this and can show it on your phone or device)
ID (as you may be asked to prove your date of birth)
your Leicestershire library card
During your visit you’ll also be asked to sign a Smart Library User Agreement.
On completion of the above 5 steps your Smart Library induction is complete - if you have any questions or are not confident about how to use a Smart Library after completing this induction please let the library know and they’ll book a face-to-face induction with you.