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Our response to the coronavirus outbreak is continuing – and our focus is on keeping critical services running, particularly those supporting vulnerable people.

We are currently working through the detail of the latest government announcements which affect Leicester city and parts of the county. 

Find out more about the support and guidance available, and any changes to our services.

Increased restrictions for Leicester and parts of Leicestershire  

Smart Library induction

To use a Smart Library during smart hours you must complete an induction.

To register as a Smart Library user you must be:

  • aged 16 or over
  • a Leicestershire libraries member

Induction process

To complete your induction you must do all of these 5 steps:

If you prefer to attend a face-to-face Smart Library induction contact your local Smart Library to book your place.

Step 1: Induction video

Please watch this induction video all the way through.

Leicestershire Smart Library induction

Step 2: Floor plans and library details

There are 14 Smart Libraries in Leicestershire.  Please take time to familiarise yourself with the opening hours, smart opening hours and floor plans of the libraries you’ll be visiting.

Step 3: Smart Library access

Smart library members can access any Leicestershire Smart Library.


During Smart Library hours you’ll be able to:

  • borrow, return and renew library items and pay charges using the self-service kiosks
  • collect reserved items and borrow them using the self-service kiosks
  • use the public PCs and free library Wi-Fi, print and use the photocopier to scan and copy documents
  • browse the library catalogue, renew titles and place reservations online using the public PCs

It will not be possible to:

  • make general enquiries
  • make changes to your membership
  • use the toilets unless you have a radar key
  • access the meeting rooms unless you have pre-booked
  • access some library resources such as DVDs and local studies reference materials


CCTV cameras are in constant operation during Smart opening hours. This enables the premises to be remotely monitored to alert staff of any issues. The purpose of obtaining CCTV footage is to record activities within the library, to prevent and detect crime and to ensure the safety of users in the library. You can read more about the CCTV systems used by the council and the fair processing notice.

Before using a Smart Library, it is recommended, that you visit during staffed hours and speak to a member of staff about the emergency evacuation procedures specific to that site.

Barred library members and library members who have received a final warning are not able to access Smart Libraries.

Step 4: Induction form

Complete the Smart Library induction form

You’ll receive a confirmation email on completion.  If you don’t receive your confirmation email within 24 hours please email

Step 5: Smart Library User Agreement

You’ll need to visit a Smart Library during staffed hours so that a member of staff can complete your induction with you.  Please take with you:

  • the confirmation email you received after completing the induction form (you don’t need to print this and can show it on your phone or device)
  • ID (as you may be asked to prove your date of birth)
  • your Leicestershire library card

During your visit you’ll also be asked to sign a Smart Library User Agreement.

Induction complete

On completion of the above 5 steps your Smart Library induction is complete -  if you have any questions or are not confident about how to use a Smart Library after completing this induction please let the library know and they’ll book a face-to-face induction with you.

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