Re-opening waste sites - FAQs

Frequently asked questions around the opening of some waste sites and the waste site booking form during the Coronavirus (Covid-19) pandemic.

Waste site updates

Check the web page for your intended waste site before you visit. Please arrive at least 10 minutes before closing time.

Gas bottles/cylinders: From 30 January, the Mountsorrel and Oadby sites, and from 31 March the Lount site, will be unable to accept gas bottles / cylinders. Please keep an eye on the website for any updates.  Loughborough and Barwell currently cannot accept them either.

Upholstered furniture: Bottesford, Somerby and Lutterworth cannot accept upholstered furniture. All other sites in Leicestershire will accept this material, but will have limited capacity.

Bagged compost: our supplier for bagged compost has ceased trading and we're considering alternative options. Bagged compost is still available at the following sites: Loughborough and Mountsorrel.

Weekends: Before setting off, check our website for opening hours, check our Twitter or Facebook for the latest updates. Please note:

  • Weekends are usually quite busy. Sometimes we're unable to accept certain materials and, in extreme cases, may have to close sites until there is sufficient capacity to run them safely.
  • We plan for busy periods, but urge you to think about when to visit your waste site, to avoid delays.

Waste sites

Do I need to book an appointment to visit a waste site?

No. Bookings were only required up to and including Sunday 18 July 2021.

Check if you need a waste permit

Do I need a permit?

Only if you are using a van, pick-up or car with a trailer, or for any vehicle bringing asbestos, chemicals or liquid paint.

There is a single online application process, just select the type of permit you need.

Apply for a waste permit

Why has the booking system been removed?

Now that social distancing restrictions have been removed following government guidance, we are able to remove the booking system at the waste sites.

A free permit will still be required for residents who wish to dispose of liquid paint, asbestos and chemicals and also for vans and cars with trailers carrying household waste.

Will there be queues at the Recycling and Household Waste Sites?

From Monday 19 July when the booking system has been removed, there are no time restrictions as to when residents can visit the sites therefore there may be queues.

Traffic management will be in place to help manage this. If possible please plan your visit to avoid busy times.

How will people be managed at the sites, so that the staff and public are safe?

Social distancing will be in operation at all sites.

Due to the highly contagious nature of the recent new variants of COVID-19, please also wear a face covering during your visit, if you can.

What can I expect when I visit the site?

When you visit the site, you will be asked to show your waste permit, if you have one (either electronically or printed out) through the window of your vehicle.

We must be able to effectively communicate with you for health and safety purposes, to check we can accept the waste you have brought with you and to advise you where you need to go on site to access the containers to deposit your waste and recycling.

We will ensure we maintain social distancing during such times and your cooperation on this will be greatly appreciated.

Please ensure you maintain social distancing on site and follow the instructions of the site staff. Please also wear a face covering during your visit, if you can.

What materials are you accepting?

We can accept all types of household waste at the waste sites although they may not be separated for recycling.

The types of waste we can currently accept are detailed on individual waste site pages.

Can I take asbestos to the sites?

Yes, but from Monday 19 July only with an asbestos waste permit. Only household cement bonded asbestos is accepted and there are conditions and restrictions in place, and charges apply. Read the full details on the Apply for a waste permit page.

Cement bonded asbestos is accepted at the Coalville, Mountsorrel (from Monday 15 November 2021) and Whetstone sites only.

What else can I do to help?

We would ask everyone to think before they go to a waste site about whether they really need to. 

At the moment we are not able to recycle all the waste types we ordinarily would so, please use your kerbside bin collection services where possible or consider reusing and donating.

We’d like residents to think differently about how they deal with their waste, for example, if you have garden waste, think about investing in a compost bin or starting a compost heap at home. For more information and further tips on waste prevention please visit 

What can I do to reduce waste?

You can find useful information on how to reduce waste, reuse materials, recycle and compost in Leicestershire by visiting